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Terms & Conditions

Terms of Use
General information

These Terms and Conditions of Use (the “Terms of Use“) apply to the Sorso website accessible by link www.sorsowater.com and associated websites linked to it (hereinafter “the Website”) by The Website is the property of Sorso.

Sorso reserves the right, at its sole discretion, to unilaterally change, modify, add or remove portions of these Terms of Use, at any time. It is the responsibility of the user of Website (hereinafter “the user”) to read Terms of Use every time she/he/they uses the Website. In the event of continued use of the Website, Sorso will consider that the user accepts and agrees to the Terms of Use, including the amendments. In the event a (potential) user does not agree with any term in Terms of Use, she/he/they has the obligation to refrain from using the Website.

Sorso grants the user a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website, provided such user complies with these Terms of Use. This right is terminable at any time, and does not grant any user any additional rights with respect to the Website or its content.

Sorso cannot and will not be held liable and does not assume any risk if the user has not read the Terms of Use in part or in full. In view of the fact that Sorso has provided the access to the Terms of Use, Sorso shall be deemed to have duly fulfilled its information obligations.

Content and Intellectual property rights

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (hereinafter collectively “the Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Website is owned, controlled or licensed by or to Sorso, and is protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. The Website and the Content may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.

No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without the express prior written consent of Sorso.

Purchases and Payment

Additional terms and conditions may apply to purchases of goods and services and to specific portions or features of the site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference.

When you make a purchase on this Website, you agree to provide a valid instrument to make payment. Pay attention to the details of the transaction, as your total price may include taxes, fees and shipping costs, all of which you are responsible for.

When you provide a payment instrument to us, you confirm that you are permitted to use that payment instrument. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount of the payment instrument you designate for the transaction. You also authorize us to collect and store that funding instrument, along with other related transaction information.

If you pay by credit or debit card, we may obtain a preapproval from the issuer of the card for an amount as high as the full price. If you cancel the transaction before completion, this pre-approval may result in those funds not otherwise being immediately available to you.

We may cancel any transaction if we believe the transaction violates these Terms and Conditions, or if we believe in doing so may prevent financial loss.

In order to prevent financial loss to you, we may contact your funding instrument issuer, law enforcement, or affected third parties and share details of any payments you are associated with, if we believe doing so may prevent financial loss or a violation of law.

Sale of Goods and Services

We may sell goods or services or allow third parties to sell goods or services on the Website. We undertake to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, you acknowledge that you purchase such products at your own risk.

Shipping, Delivery and Return Policy

You agree to ensure payment for any items you may purchase from us and you acknowledge and affirm that prices are subject to change. When purchasing a physical good, you agree to provide us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If we do so after payment has been processed, we will issue a refund to you in the amount of the purchase price. We may also request additional information from you prior to confirming a sale and we reserve the right to place any additional restrictions on the sale of any of our products. For the sale of physical products, we may pre authorize your credit or debit card at the time you place the order or we may simply charge your credit upon ordering. You agree to monitor your method of payment. Shipping and delivery costs are subject to change from the costs and dates you are quoted due to unforeseen circumstances.

Incase of return within the 90/30 day free trial, the company will retrieve the Equipment (by a delivery company/a shipping label) following your notice and all of your and our obligations under this Agreement will terminate as of the date we retrieve including a full refund on the system and the installation cost. You will be responsible for the removal of the system and provide it in good condition as it was when it was installed.

For any questions, concerns, or disputes, you agree to contact us in a timely manner.

Privacy

Sorso’s Privacy Policy applies to use of this site, and its terms are made part of these Terms of Use by this reference. Additionally, by using this site, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send to the site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

Breach of Terms of Use

Sorso will prohibit any use of the Website it reasonably believes may be (or alleged to be) in violation of the Terms of Use. In addition to this, Sorso will claim for any damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys’ fees) that arises from the violation of the Terms of Use.

Sorso may disclose any information we have legally obtained about Website users (including the identity) if Sorso reasonably thinks that such disclosure is necessary in connection with any investigation or complaint regarding the use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of Sorso, or the rights or property of third parties or users of the Website, including the customers of Sorso.

Disclaimer

SORSO MAKES NO PROMISES AND GIVES NO WARRANTIES THAT THE WEBSITE, INCLUDING BUT NOT LIMITING TO ANY OF CONTENT, SERVICE OR FEATURE OF THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED. SORSO MAKES NO PROMISES AND GIVES NO WARRANTIES THAT THAT ANY DEFECTS (IF ANY) WILL BE CORRECTED, OR THAT THE USE OF THE WEBSITE WILL PROVIDE SPECIFIC RESULTS. THE WEBSITE INCLUDING ITS CONTENT SERVICE OR FEATURE ARE PROVIDED ON THE “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. SORSO CANNOT ENSURE THAT ANY FILES OR OTHER DATA USER DOWNLOADS FROM THE WEBSITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. SORSO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES, NON-INFRINGEMENT, OF ACCURACY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SORSO DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO THE USE OF THE WEBSITE. THIS DISCLAIMER APPLIES TO ANY DAMAGES, LIABILITY OR INJURIES CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE, WHETHER FOR BREACH OF CONTRACT, TORT, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION.

The information provided in the table above was sourced from information directly sourced from Berky Gmbh, Culligan International Company, Enagic Co., Ltd., and Kinetico Incorporated (the “Competitor Information”). Sorso Wellness Water Inc. (“Sorso”) makes no representation or warranty of any kind, express or implied, with respect to the accuracy, sufficiency, adequacy, validity, reliability, or completeness of any information supplied by third parties, including the Competitor Information and accepts no liability howsoever arising from the use of the Competitor Information. Sorso will not be liable for any direct, indirect or consequential loss or damage suffered by any person however arising, whether in contract or tort, as result of use of such Information, including but not limited to, the reliance upon any statement contained in or omitted from such Competitor Information. Alkaline meaning 8.5ph +. Prices from competitors collected from them in May 2023 and might change.

Limitation of Liability

NOTWITHSTANDING ANYTHING TO THE CONTRARY, EXCEPT FOR BODILY INJURY OF A PERSON, SORSO AND ITS SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT AND TECHNOLOGY SUPPLIERS), OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES SHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO THE USE OF WEBSITE, CONTENT OR TERMS OF USE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (A) FOR ERROR OR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS OR LOSS OF PROFITS (WHETHER DIRECT OR INDIRECT), IN ALL CASES ARISING OUT OF THE USE OR INABILITY TO USE THE WEBSITE, CONTENT, SERVICE, REGARDLESS OF LEGAL THEORY, WITHOUT REGARD TO WHETHER SORSO HAS BEEN WARNED OF THE POSSIBILITY OF THOSE DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (C) FOR ANY MATTER BEYOND SORSO REASONABLE CONTROL; (D) FOR ANY PERSONAL DATA PROTECTION OR COPYRIGHT AND RELATED RIGHTS’ INFRINGEMENTS IF THE USER DID NOT OBTAIN ANY CONSENTS, PERMISSIONS AND/OR LICENSES NEEDED; OR (E) FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED 50 DOLLARS (CAD) PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY, IN EACH CASE, WHETHER OR NOT SORSO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnity

The user of the Website hereby agrees to indemnify and hold harmless Sorso against any damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys’ fees) in connection with any claim or action that arises from an alleged violation of the foregoing or otherwise from user’s use of Website. Although Sorso has no obligation to monitor user’s use of the Website, Sorso may do so and may prohibit any use of the Website it believes may be (or alleged to be) in violation of the foregoing.

Governing Law and Dispute Resolution

These Terms of Use and any use of the Website is governed by and interpreted in accordance with the laws of the Province of Ontario. The parties agree that in the event that any suit or proceeding is brought in connection with the Website, Content or Terms of Use, such suit or proceeding shall be brought in courts of Ontario, Canada and the user and/or participant (claimant, defendant or other) of such proceedings shall submit to the exclusive jurisdiction of such courts and waive any and all jurisdictional, venue and inconvenient forum objections to such courts.

Feedback and Information

Any feedback or other information users of Website provide at this Website shall be deemed to be non-confidential. Sorso may use such information on an unrestricted basis.

The information contained in this web Website is subject to change without notice.

 

The company reserves the right to transfer the installation portion of the sale of the Sorso system(s) to a subcontractor without notifying the customer/purchaser of such transfer. The subcontractor becomes liable for the Sorso system(s) and any installation as outlined in the terms and conditions of the subcontractor. Sorso is not liable for any loss or damage once a transfer for installation to a subcontractor is made.

Last Updated: 2024-01-25