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Warranty info

Limited Lifetime Warranty.

Sorso warrants the products it sells against defects of material and workmanship under normal use and service for the useful life of the product from the date of installation provided that the product is in use by the original owner and has been used only for the original purpose. This warranty is void in cases of damage in transit, negligence, user modification, outside sources beyond Sorso’s control, abuse, abnormal usage, improper use of cleaning chemicals, misuse, accidents and improper maintenance.

As Buyer’s sole remedy under the warranty, Sorso, at its option, will repair or replace defective parts at no charge to the original owner of record. Sorso will pay delivery charges provided that the replacement has previously been authorized by the company under the terms of this warranty. Normal aging and wear of materials, mechanisms, mechanical components and finishes are exempt from this warranty.

List of NSF Certified parts:

  • Filters: NSF-42 (Biocera)
  • Tubing: NSF-61 (John Guest)
  • Fittings: NSF-61 (John Guest)
  • Storage Tank: NSF-58 (PAE)
  • Faucet: NSF-61 (Likuan)


THERE IS NO OTHER EXPRESS WARRANTY. SELLER HEREBY DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE INDICATED BY BUYER TO SELLER. There are no representations as to the capacity or performance of the products sold hereunder except as set forth in the quotation specifications, if any, and such representations are expressly conditioned upon the correctness of the data furnished by Buyer and upon the products being properly installed and maintained. IT IS EXPRESSLY AGREED THAT THIS REMEDY OF REPAIR, REPLACEMENT OR CREDIT, AT THE SELLER’S OPTION, IS BUYERS EXCLUSIVE REMEDY UNDER THIS WARRANTY. SORSO SHALL NOT BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Last Updated: 2024-01-17