Sorso warrants the products it sells against defects of material and workmanship under normal use and service for the useful life of the product from the date of installation provided that the product is in use by the original owner and has been used only for the original purpose. This warranty is void in cases of damage in transit, negligence, user modification, outside sources beyond Sorso’s control, abuse, abnormal usage, improper use of cleaning chemicals, misuse, accidents and improper maintenance.
As Buyer’s sole remedy under the warranty, Sorso, at its option, will repair or replace defective parts at no charge to the original owner of record. Sorso will pay delivery charges provided that the replacement has previously been authorized by the company under the terms of this warranty. Normal aging and wear of materials, mechanisms, mechanical components and finishes are exempt from this warranty.
THERE IS NO OTHER EXPRESS WARRANTY. SELLER HEREBY DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE INDICATED BY BUYER TO SELLER. There are no representations as to the capacity or performance of the products sold hereunder except as set forth in the quotation specifications, if any, and such representations are expressly conditioned upon the correctness of the data furnished by Buyer and upon the products being properly installed and maintained. IT IS EXPRESSLY AGREED THAT THIS REMEDY OF REPAIR, REPLACEMENT OR CREDIT, AT THE SELLER’S OPTION, IS BUYERS EXCLUSIVE REMEDY UNDER THIS WARRANTY. SORSO SHALL NOT BE LIABLE FOR LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Last Updated: 2022-06-30
Sorso (“us”, “we”, or “our”) operates www.sorsowater.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Sorso is committed to protecting your privacy and preventing the misuse or unauthorized disclosure of any personal information it collects and maintains in connection with the provision of its services.
We use your Personal Information only for providing and improving the Site and providing and improving our products and service. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, postal address and phone number (“Personal Information”)
We retain personal information only so long as is necessary to accomplish the purposes for which it was provided.
Disclosure of Personal Information
Sorso may disclose personal information to trusted service providers who provide support services in connection with our services. These service providers are restricted from using the personal information provided to them for any purpose not related to the engagement and are required to ensure the confidentiality of the personal information provided to them.
When required to do so, Sorso may disclose personal information to taxing authorities in connection with applicable income reporting requirements.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Protecting the security of personal information submitted to Sorso is very important to us. We employ reasonable administrative, technical and physical safeguards to protect all personal information we collect and to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Terms and conditions
Content and Intellectual property rights
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (hereinafter collectively “the Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Website is owned, controlled or licensed by or to Sorso, and is protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. The Website and the Content may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.
No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without the express prior written consent of Sorso.
Purchases and Payment
When you make a purchase on this Website, you agree to provide a valid instrument to make payment. Pay attention to the details of the transaction, as your total price may include taxes, fees and shipping costs, all of which you are responsible for.
When you provide a payment instrument to us, you confirm that you are permitted to use that payment instrument. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount of the payment instrument you designate for the transaction. You also authorize us to collect and store that funding instrument, along with other related transaction information.
If you pay by credit or debit card, we may obtain a preapproval from the issuer of the card for an amount as high as the full price. If you cancel the transaction before completion, this pre-approval may result in those funds not otherwise being immediately available to you.
We may cancel any transaction if we believe the transaction violates these Terms and Conditions, or if we believe in doing so may prevent financial loss.
In order to prevent financial loss to you, we may contact your funding instrument issuer, law enforcement, or affected third parties and share details of any payments you are associated with, if we believe doing so may prevent financial loss or a violation of law.
Sale of Goods and Services
We may sell goods or services or allow third parties to sell goods or services on the Website. We undertake to be as accurate as possible with all information regarding the goods and services, including product descriptions and images. However, you acknowledge that you purchase such products at your own risk.
Shipping, Delivery and Return Policy
You agree to ensure payment for any items you may purchase from us and you acknowledge and affirm that prices are subject to change. When purchasing a physical good, you agree to provide us with a valid email and shipping address, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If we do so after payment has been processed, we will issue a refund to you in the amount of the purchase price. We may also request additional information from you prior to confirming a sale and we reserve the right to place any additional restrictions on the sale of any of our products. For the sale of physical products, we may pre authorize your credit or debit card at the time you place the order or we may simply charge your credit upon ordering. You agree to monitor your method of payment. Shipping and delivery costs are subject to change from the costs and dates you are quoted due to unforeseen circumstances.
For any questions, concerns, or disputes, you agree to contact us in a timely manner.
Sorso may disclose any information we have legally obtained about Website users (including the identity) if Sorso reasonably thinks that such disclosure is necessary in connection with any investigation or complaint regarding the use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of Sorso, or the rights or property of third parties or users of the Website, including the customers of Sorso.
SORSO MAKES NO PROMISES AND GIVES NO WARRANTIES THAT THE WEBSITE, INCLUDING BUT NOT LIMITING TO ANY OF CONTENT, SERVICE OR FEATURE OF THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED. SORSO MAKES NO PROMISES AND GIVES NO WARRANTIES THAT THAT ANY DEFECTS (IF ANY) WILL BE CORRECTED, OR THAT THE USE OF THE WEBSITE WILL PROVIDE SPECIFIC RESULTS. THE WEBSITE INCLUDING ITS CONTENT SERVICE OR FEATURE ARE PROVIDED ON THE “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. SORSO CANNOT ENSURE THAT ANY FILES OR OTHER DATA USER DOWNLOADS FROM THE WEBSITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. SORSO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES, NON-INFRINGEMENT, OF ACCURACY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SORSO DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO THE USE OF THE WEBSITE. THIS DISCLAIMER APPLIES TO ANY DAMAGES, LIABILITY OR INJURIES CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE, WHETHER FOR BREACH OF CONTRACT, TORT, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION.
Limitation of Liability
The user of the Website hereby agrees to indemnify and hold harmless Sorso against any damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys’ fees) in connection with any claim or action that arises from an alleged violation of the foregoing or otherwise from user’s use of Website. Although Sorso has no obligation to monitor user’s use of the Website, Sorso may do so and may prohibit any use of the Website it believes may be (or alleged to be) in violation of the foregoing.
Governing Law and Dispute Resolution
Feedback and Information
Any feedback or other information users of Website provide at this Website shall be deemed to be non-confidential. Sorso may use such information on an unrestricted basis.
The information contained in this web Website is subject to change without notice.
The company reserves the right to transfer the installation portion of the sale of the Sorso system(s) to a subcontractor without notifying the customer/purchaser of such transfer. The subcontractor becomes liable for the Sorso system(s) and any installation as outlined in the terms and conditions of the subcontractor. Sorso is not liable for any loss or damage once a transfer for installation to a subcontractor is made.