Will this help with my dry skin?
Yes. Dry skin is caused by chemicals like chlorine which are present in all municipal sources of water. Sorso’s whole home water filtration system will give you chemical-free water at every tap in your home.
Do I still need my Brita?
Our system, like Brita, contains activated carbon that removes certain contaminants (depending on the type of carbon) so technically you have Brita quality water at every tap.
We do still recommend you install a sorso drinking water system as it will not only filter but purify and mineralise your water.
Why is it better to bathe/shower in filtered water?
Our skin is our largest organ, and when we shower/bathe we absorb any chemicals that are present in our water. A 30-minute shower is equivalent to drinking 2 litres of chlorinated water. Sorso’s Systems ensure a chemical free bath/shower protecting you from harsh chemicals present in your tap water.
Does your system affect water pressure?
Our systems are professional grade and will never affect your water pressure.
The riser (where the water passes through) is 1” in size which is larger than most homes pipes.
Our valves are high flow which allows a faster flow of water not allowing any flow restrictions.
How long does it take to install your system?
Our whole home systems will typically take 2 hours to install.
How much space does your system take up?
Our systems come in different sizes.
Size is dependent on the size of your home and family.
The size of a system for a family of 4 is 10”x54” with the potential of a brine tank(18.1x34.7) for salt if you install a softener or mixed bed.
What is the benefit of having a water softener system Installed
A water softener system will remove calcium from your water which will prevent spotting and calcification on shower glass, bathroom fixtures, faucets and glassware.
A water softening system will also reduce the amount of soaps and detergents you use by 75% and make your clothes last longer with brighter colours.
A water softener is also great for your hair and skin!
Do I need both a softener/Whole Home Filter and Drinking Water System?
To have a complete solution, we recommend having both systems installed in your home. One to protect your body from absorbing chemicals commonly found in tap water and your home's infrastructure and the other for drinking and cooking water and for making coffee, tea and ice.
Are all whole home systems the same size?
We always customize our whole home systems to your home and family’s needs, making sure you are getting fully treated water at every tap!
What do I require to have a system installed?
Systems are typically installed in a home's mechanical room. We install the system after the water main before the water gets distributed to the rest of your home, ensuring that your whole home is treated. To install your system you will need access to a plug, water main and floor drain.
What type of maintenance is required?
Water softeners require the addition of a 20 kilogram bag of salt or potassium once a month. They also require a rebedding once every 10 years. Whole Home de-chlorinators require a rebedding once every 4-5 years depending on your water quality.
How does Sorso’s whole home system differ from traditional systems?
Sorso offers high quality products with 12 years of warranty.
We are one of the only companies that Calchar Carbon
Which has a high absorptive capacity and will remove things like lead, mercury, arsenic, fluoride, chlorine and by-products of chlorine.
Our softening resin is high efficiency, which means it requires less salt or potassium.
It also has a shorter diffusion path, which results in more rapid softening than traditional ion exchange resin.
This means superior toughness and durability and requires 50% less water to regenerate.
All of our valves also come metered, which means your system will backwash based on water consumption, not time.
Are all whole-home systems the same size and price?
No. We customize our whole-home systems to your home and family’s needs, making sure you are getting fully treated water at every tap!
Does anyone need to come to my home prior to installation?
No. We do not need to send anyone to your home prior to installation. We will ask for you to send a photo or video of your potential installation area.
Water quality is public information so there’s no need for us to come and test your water. If anyone comes to test your municipally treated water, it’s probably an aggressive sales tactic that we don’t support.
What maintenance is required?
Our water softeners are very easy to maintain, just add a bag of salt once/month.
A rebedding (Deep Clean) is required every 10-12 years.
Our water filtration system requires zero maintenance.
Rebedding is required once every 4 years.
Our mixed bed system is similar to the softener in that you need to add salt, but because it contains carbon you must rebed every 4 years.
All of our systems come with a 12 year warranty.
Do you all offer a Salt-free Softening Solution?
Yes. We offer a premium salt free solution.
All Salt-Free solutions include a whole home Filtration system (chemical removal).
Contact us for more information.
Do you carry Systems for Well Water?
We do carry systems for Well Water. We recommend getting your well water tested to help diagnose the issues you have with the water. After one our team members can help recommend the ideal product. We have UV Lights, Iron/Sulfur Filters, Softeners.
